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What Is Your Product Pyramid?
Behold the power of upselling. Here are some compelling findings from Bain, Marketing Metrics, and McKinsey: The average conversion for a first-time purchaser is just

Five Years to $1 Billion: The Dollar Shave Club Story
Have I got a business opportunity for you! Let’s enter a market with a boring product that is dominated by one large player, with over

The REAL Problem Memberships are Solving
According to an analysis of Google Trends data, memberships are 33 percent more popular today than they were just two years ago. We’re fortunate to

Assessing CVS’s New Membership Program, CarePass
I’m a big fan of CVS, a chain of pharmacies plus convenience stores, both as a consumer and as a business strategist. Living in the

Newspack CMS: WordPress and Google Make a Play to Radically Change the Publishing Industry
As the internet continues to disrupt the traditional publishing industry model, companies everywhere are struggling. We’ve seen giants in the publishing world falter, and for

These 7 Strategy Questions Will Help You Set Goals for 2019
The start of a new year offers a clean slate: a chance to evaluate where you stand, and what you can do to grow over